The Job

The Production Assistant will play an integral role within the Livestream Department to ensure the promotion of a dignified working environment and the creation of jaw-dropping virtual events. 

The Production Assistant will report to the Virtual Events Director.

The Duties

• Live productions
  • Assist with all livestream productions by engaging in the following:
    
  • Attending client prep meetings as needed
  • Reviewing event prep checklists to ensure quality control
  • Helping to prepare speakers for live events by checking their A/V
  • Serve as primary contact for panelists and clients during events to manage any real-time adjustments, address unexpected needs, and provide clear communication between client and virtual events director during shows.
  • Manage zoom techs during events to ensure clear assignments, troubleshoot issues in real-time, and provide support as needed
• Zoom coordination
  • Serve as our lead Zoom technician by engaging in the following:
  • Training Zoom techs as needed
  • Serving as a Zoom tech for client events as needed
  • Providing refresher courses for Zoom techs as needed
  • Staying up to date with the latest in Zoom technology to incorporate any developments into show offerings without issue
  • Reviewing and implementing Zoom event checklists
• Departmental Support
  • Help maintain the quality of our work by
    
  • Working with the livestream director to create an individual monthly work plan 
  • Attending and preparing for weekly supervisor meetings with the virtual events director to review and plan work assignments and responsibilities
  • Debriefing with livestream director and other Zoom techs after each event to identify strengths, mistakes, and ways to improve productions
  • Working with the livestream director to monitor and learn from other virtual events
  • Assisting livestream director in testing new technology and workflows
  • Participating in a quarterly evaluation 
• Client engagement 
  • Participate in the direct engagement of clients by:
  • Performing client intake meetings to assess needs
  • Participating in project management meetings as needed
  • Preparing additional client documentation as needed
• Other 
• Be able to assist in other projects as needed, including:
  
• Cataloging our recorded live productions and maintaining our filing system on Google Drive. 
• Create social media toolkits as needed
• Engaging in relevant research projects as needed
• Helping to create a culture in line with our social justice values while promoting the dignity of all On Point Studios employees 

Job qualifications:

• 1-5 years of customer service experience
• Familiarity with zoom and other virtual platforms
• Excellent writing and editing skills a plus
• Crystal clear and responsive communicator 
• Project management experience with attention to deadlines, ability to anticipate issues before they arise, and emotional intelligence to shepherd clients and contractors to success
• Flexible schedule with the ability to work evenings and irregular hours
• Access to reliable high-speed internet connection
• Access to a reliable laptop/desktop required
• Familiarity with OBS, Vmix a plus
• Familiarity with Adobe Creative Suite, including After Effects, Premiere, Illustrator, and Photoshop a plus
• Two monitors a plus
• Participation in social justice movements a plus

Compensation:

• $28,000 – $32,000 part-time annual salary based on experience
• $200 per month health care reimbursal
• 5 Personal Days per year

On Point Studios is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, people of color, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, On Point does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs.